REFUND POLICY

🚫 No Refund Policy

Thank you for shopping with VAULTED PLUG.

Please note that all sales are final. We do not offer refunds under any circumstances, including for change of mind, incorrect sizing, or buyer’s remorse.

🔁 Exchanges (If Applicable)

While we do not offer refunds, we may allow exchanges for unworn items in original condition within 7 days of delivery, subject to availability. Customers are responsible for all shipping costs associated with exchanges.

To request an exchange, please contact us at support@yourshoestore.com with your order number and reason for the request.

🛠 Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the issue. We’ll do our best to resolve the situation with a replacement or store credit.

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We appreciate your understanding and support. By completing your purchase, you agree to this policy.

Still have questions? We’re happy to help — email us at support@yourshoestore.com.